Vinted Members Voice Frustration Over Sizing Changes

Shoppers are voicing their frustration after an update resulted in listings displaying inaccurate size information.

This online marketplace has altered its measurement guidelines for female and kids' apparel without notifying all shoppers about the modification.

Social Media Response

Countless users and merchants are expressing on platforms claiming that product pages now present a modified sizing category compared to what was initially listed as a result of the reclassification.

The company said the new system was more in line with other platforms.

They have suggested members to review their products and adjust the sizing manually if necessary, which has left users frustrated.

Size Classification Modifications

Before the change, the sizing featured a single numeric size and a letter, like S/8 or M/10.

The new system has an alphabetical indicator and numerical range for example S/UK 8-10.

With some products, the size labels have been reassigned - like an L measurement was previously a 12 but currently displays as UK 16-18.

Member Experiences

One content creator, who produces content about larger sizing, explained the modification "makes transactions more difficult".

"Not many brands say XL is a 20-22," the way the service now categorizes.

A different member, from Glasgow, stated items she posted featuring size 14 markings were appearing on the platform as size 20–22.

"Should someone sized 20-22 purchase these they may become frustrated," she said.

Manual Updates

Another shopper, from Derby, said she had been left angered because the modification necessitated personal updates the sizing for "all her products".

"For me this is particularly frustrating, since I have chronic health issues and Vinted sales have been crucial for me since losing part of my income," she said.

Service Background

The app has more than 100 million shoppers, including 18 million in the UK.

It has emerged as a preferred choice compared to resale services such as eBay and Depop.

This isn't the first time that an unexpected update to the app has proved unpopular: previously, Vinted reversed a change regarding delivery choices after backlash from users.